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Redway Problem Reporting App

  • Added: 24/09/15
  • Comments: 6
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  • Views: 2047


MK has one of the best cycle route systems in the country but it is significantly under utilized. The use of the system is discouraged by problems such as poor lighting, overhanging vegetation, poor cycle priority at junctions, poor surfacing, glass on the surface, poor signage etc.

My idea is for a phone app which can be used to quickly and easily record and report problems with the Redway system. The app will be map based to allow issues to be located and photographs and comments to be attached to provide more information on a particular problem. The results of this reporting system would be immediately available to the Council and Parks Trust to take appropriate action. This action might relate to short term maintenance issues such as cutting back vegetation or longer terms issues which would improve the overall Redway network. Multiple reports of the same problem (for example poor surface at a particular location) could be used by the Council to prioritize the problems and direct resources to the areas of greatest need.

The app could significantly reduce the resources used by the Council and its contractors in surveying the Redways and allow more resources to be focused on fixing the reported problems. This would result in higher usage of the Redway system.

Users could, for example, be categorised on the basis of the school attended by the user and prizes awarded for the most issues reported by a particular school. This would encourage use of the app by children and as a result, encourage walking and cycling to school by children.

Voting results for this idea

  1. <strong>5</strong> like 5 like
  2. <strong>0</strong> indifferent 0 indifferent
  3. <strong>0</strong> dislike 0 dislike


Iain Stirzaker

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Amongst many other things, Roads, Footpaths and Redway issues can already be reported via the MKC website and feed in real-time into the council's CRM and contractor back office systems:

If there's specific types of redway issues missing I'm sure they can added quite easily.


Paul Baird

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Hi, have you read Transport Vision and Strategy for Milton Keynes at ?

See the section relating to the Redways on pages 55-62 and the Technology Strategy on pages 68-71 (especially item To1)

"Development of a multi-modal transport information website portal and smart phone application, with potential linkages to an UTMC 40 database"



Paul Baird

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It's not simply humps and bumps but broken glass and faulty lighting too.


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I find that there are not many holes but a lot of ridges and depressions ie bumps. I think there should be a standard measurement for bumpiness and above a certain level resurfacing should be an obligation. It could be argued that it is a health and safety issue as cyclling quite fast down a very bumpy hill can cause cycle bags to come off and get caught in the spokes of the back wheel potentially causing an accident.
I have done a brief search online but could find a bumpometer. I did find a long article about types of surface most suitable for cycleways.


Sue Malleson

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I had a similar idea for reporting traffic lights out and by researching found which appears would do both jobs.


Andrew Hedges

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There's this that exists already:

Perhaps with some funding it could be expanded.